“I just wanted to express my sincerest gratitude for all of your help and care today and your great, impeccable service by squeezing me in to a schedule that I know was a busy as a hornet’s nest. Had it been another set of dentists, I know I would have been “S&&& Out Of Luck” and would have been told the next opening is sometime in August and to use clove oil for 6 months!

In all seriousness, I was in some pretty severe pain and to think that I e- mailed Dr. West late last night and less than 24 hours later, I have had a full dental screening, cleaning, and surgery in less than 24 hours, is pretty darn special treatment indeed. Both of you make a peasant like me feel like a king for a day!!

I will be sore for a few days but to have that compression and throbbing pain removed is like having a nasty splinter removed from a throbbing toe.

When I first saw the both of you 8 years ago, I had more dental problems than some speed freak with “meth mouth.” But I am proud to say that this is the first dental problem I have had in almost 5 years with all the magic the both of you did, and have tried diligently to honor your work by taking tenacious care of my teeth. I was glad to hear that Dr. Wood said my infection was nothing I could have prevented, even with my flossing, waterpicking, and wearing my night guard every night.

Professionally, I have got nothing but wonderful care from the both of you and it is a nice feeling to have two great professionals who obviously love their craft and to be able for a patient to completely trust and have total confidence in. Both of you are rare individuals and I have never taken it for granted, hence the reason I have never sought out other dentists in my area and have made the drive down from Loveland. On a personal level, both of you guys are class acts and you both are gentlemen I would seek out at the 19th hole after a round for a few adult beverages and a few laughs.

Dr. West, thank you so much for taking the time and care to get back to me so soon and arrange all of this last minute. You are awesome my man and take care of those little angels of yours...(Man, I can’t believe how big they are getting already...I saw your pix on your web page.) I really appreciate it especially because as I mentioned, I am very uncomfortable with calling and bothering you after hours when you have so very little private family time. I did not want to intrude and I guess my consideration was rewarded as I got your e mail first thing this morning.

Dr. Wood, thank you so much for performing that surgery last minute as well. I am glad you were able to find and diagnose what was causing that pain because all all I saw on the X-Ray was grey and white. Have a safe trip to Columbus and don’t trade any root canals for tattoos like Terrelle Pryor did for the Buckeys, OK? I don’t want the ADA to have to open a NCAA type of investigation on you as I need to see you again in two weeks to get my stitches removed :)

Thanks to you both once again.

Your Friend and Patient,”

—Teddy